This is a good post from Nic Brisbourne on low cost startups and customer service.
Best practice for financing web2.0 style companies has been (for a while now) to:
- Have an original idea for a new product
- Quickly launch a rudimentary service
- Capture feedback as traffic grows to improve the service so creating a virtuous circle (note the winner-takes-all nature of this)
- Find a way to monetise
Wot – you mean don’t simply clone 61 other video sites & pray. 
