Paypal – checking in

A presenter from Paypal described how they now have 133m customers, doing $40b of payment volume in 2006 across 103 countries in 17 currencies via 1.2m transactions per day.

Much of that volumes stems from ebay related activity, which is their parent.

The presenter suggested that
– 12% of packages from online commerce in the 10 days pre Xmas 2006 failed to arrive in time
– online shopping cart abandonment rates of 20-50% are common
– credit card & debit card remain preferred methods of payment but paypal creeping up with 35% of UK customer activity specifying it as a preferred payment method
– checkout typically takes 4-8 minutes ie paying for your goods and entering card details

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